St Augustine's Abbey, Chilworth is committed to ensuring your privacy is protected.

This Privacy Notice and our Terms of Use explains when and why St Augustine's Abbey, Chilworth website collects personal information about people who visit our website. It also explains how we use the data, the conditions under which we may disclose it to others, how we keep it secure, and the decisions that you can make about your own information.

The primary contact for Data Protection is the Abbey Bursar, St Augustine's Abbey, Sample Oak Lane, Chilworth, Guildford, Surrey GU4 8QR United Kingdom

We will not collect any personal information about you unless you send us an enquiry form via the Website, an email or telephone us. When you fill in the enquiry form on the website, the site securely processes and stores what you enter, and emails it to us and we will use it to correspond with you.

If you ask us to enter your details on our mailing list, we will obtain your consent to holding your personal data and explain why we need that information, how we will use it, how we will keep it secure and when we will dispose of it.

If you have attempted to buy an item in our online shop found on the Abbey's website and we have a record of this order being part ordered and/or abandoned, we might contact the buyer once by email to check if there was a technical or other issue.

By your general use of St Augustine's Abbey, Chilworth’s website at http://www.chilworthbenedictines.com and pages within the website, we may:

- Collect analytical information about visitor behavioural patterns, which does not include personal data.

- Collect information based on visitors' behaviour and navigation on the Website.

We use this information to:

- Ensure that content from the website is presented in the most effective manner for you and your computer

- Assist in the prevention of unlawful activities, e.g. money laundering or activities that threaten St Augustine's Abbey, Chilworth, the website, or are adverse to your or our interests

- Administer our site and for internal operations, including troubleshooting data analysis, testing, research, statistical and survey purposes

- Carry out internal research on users' interests, demographics and behaviour so we can provide better informatio

We do not intentionally set any cookies on your computer if you are not a logged in user with a website user account. If you are, cookies set by the site will only be used to provide you with the experience you want on the site, and not used by or offered to any third party. Some server logs and analytics are stored, but only used to maintain the security of the site and understand user traffic, never to identify individuals for any other purpose.

By ticking the “I’m not a robot” spam check box, you also allow Google to process data from your browser, including other stored Google cookies, which may include personal information, to check you are a human. This is to protect the site against malicious activity.

All PayPal transactions are subject to the PayPal Privacy Policy.

Under the UK General Data Protection Regulations, you have the following rights;

- Right to be informed – We will be transparent about how we collect and process personal information and the purposes that we intent to use it for

- Right of access – You have a right to access the data we hold on you

- Right of rectification – You can ask use to correct information that you believe is incorrect

- Right to erasure – In certain cases, you can ask to be forgotten

- Right to restriction of processing – In certain cases, you can ask us to request that we stop processing your data

- Right to data portability – We will make your information available to export for your personal use

- Right to object – You can object to us using your data in certain circumstances, and an absolute right to stop data being used for direct marketing

- Rights regarding automated decision making

You can exercise these rights at any time by contacting us at domandrewmcneill@gmail.com  

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

If you would like to make a request for information held about you, ideally send an email to domandrewmcneill@gmail.com or by letter to the Abbey Bursar, St Augustine's Abbey, Sample Oak Lane, Chilworth, Guildford, Surrey GU4 8QR. We will endeavour to respond to any such written requests as soon as is reasonably practicable and in any event within one month.

The Abbey reserves the right to amend this Privacy Notice from time to time as it deems necessary. In such event, the Abbey will post such changes on the website.

If you wish to raise a complaint about how we are using your information, exercise any of the rights set out above, or if you have any questions or comments about privacy issues, you can contact us by writing to the Abbey Bursar, St Augustine's Abbey, Sample Oak Lane, Chilworth, Guildford, Surrey GU4 8QR or by sending an email to domandrewmcneill@gmail.com 

You can also complain to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK.